Introduction
Welcome to MeritBee! Your privacy is important to us. This Privacy Policy outlines how MeritBee collects, uses, shares, and protects your information when you visit our website, mobile applications, and other digital platforms (collectively, the “Services”). By using our Services, you agree to the collection and use of your information in accordance with this Privacy Policy.
Information We Collect
We collect different types of information to provide and improve our Services:
- Personal Information: Includes name, email address, phone number, date of birth, and other details provided during account creation, course enrollment, or inquiries.
- Educational Information: Course preferences, study progress, test scores, and other details related to your learning journey.
- Payment Information: When you purchase courses or subscriptions, we collect billing details, including credit/debit card information (processed securely through third-party payment gateways).
- Technical and Usage Data: Information such as IP address, browser type, device information, location data, browsing patterns, and user activity on our platform.
- Cookies and Tracking Technologies: We use cookies, web beacons, and other tracking tools to enhance user experience and analyze site traffic.
How We Use Your Information
We use your information for the following purposes:
- To provide, manage, and improve our Services, including online courses, tests, and educational resources.
- To process transactions, payments, and subscription renewals securely.
- To personalize user experience, track progress, and recommend relevant courses or content.
- To communicate important updates, promotions, newsletters, and service-related notifications (you may opt out at any time).
- To detect and prevent fraud, unauthorized access, and other security risks.
- To comply with legal requirements and enforce our Terms of Use.
Data Sharing and Disclosure
We do not sell, trade, or rent your personal information. However, we may share your data with:
- Service Providers and Partners: Third-party vendors who assist in payment processing, analytics, cloud storage, customer support, and advertising.
- Legal and Regulatory Authorities: If required by law, legal proceedings, or to protect the rights of MeritBee, its users, or the public.
- Business Transfers: In case of mergers, acquisitions, company restructuring, or sale of assets, your data may be transferred as part of the transaction.
Data Security
We implement appropriate technical and organizational measures to safeguard your data from unauthorized access, loss, misuse, or alteration. However, no digital platform is entirely secure, and we cannot guarantee absolute security.
Your Rights and Choices
As a user, you have the following rights regarding your personal data:
- Access and Correction: Request access to or correction of your personal data.
- Data Deletion: Request deletion of your data, subject to legal and contractual obligations.
- Marketing Preferences: Opt out of promotional emails and messages by updating your preferences.
- Cookies and Tracking Control: Modify your browser settings to disable cookies or opt out of personalized ads.
Third-Party Links and External Services
Our website and applications may contain links to third-party websites or services. We are not responsible for their privacy policies or data practices and encourage you to review their policies before sharing any information.
Children’s Privacy
Our Services are intended for users above 10 years. We do not knowingly collect personal information from children without parental consent. If we become aware that a child has provided us with personal data, we will take steps to remove such information.
Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Any modifications will be posted on this page with the updated effective date. Your continued use of our Services after any changes constitute your acceptance of the updated policy.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at:
📧 Email: support@meritbee.com